Hi All, I've had a persistent salesman at my door promoting Bell Fibe, so I thought I'd better canvass TLUG members to find out if anyone's using it, and what their feedback is. I'm currently on ADSL through TekSavvy, and that's been working fine for the last year -- it's about half the cost of Sympatico, gives me lots more bandwidth, and has a 300G monthly cap compared to Bell's 60G. Bell Fibe is unlimited (sic). Thanks for your feedback .. -- Alex Beamish VP Membership, Toronto Northern Lights, 2013 Champions / www.northernlightschorus.com Certified Contest Administrator, Barbershop Harmony Society / www.barbershop.org Cast member, The Music Man! / Opens Nov 3 / www.facebook.com/scarboroughmusictheatre
Fibe is just VDSL2 but slightly broken. Teksavvy can also provide Fibe like services depending on the area. The thing that I believe is still being held back from the DSL resellers is FibeTV. On 08/23/2016 09:14 PM, Alex Beamish via talk wrote:
Hi All,
I've had a persistent salesman at my door promoting Bell Fibe, so I thought I'd better canvass TLUG members to find out if anyone's using it, and what their feedback is.
I'm currently on ADSL through TekSavvy, and that's been working fine for the last year -- it's about half the cost of Sympatico, gives me lots more bandwidth, and has a 300G monthly cap compared to Bell's 60G. Bell Fibe is unlimited (sic).
Thanks for your feedback ..
-- Alex Beamish
VP Membership, Toronto Northern Lights, 2013 Champions / www.northernlightschorus.com <http://www.northernlightschorus.com> Certified Contest Administrator, Barbershop Harmony Society / www.barbershop.org <http://www.barbershop.org> Cast member, The Music Man! / Opens Nov 3 / www.facebook.com/scarboroughmusictheatre <http://www.facebook.com/scarboroughmusictheatre>
--- Talk Mailing List talk@gtalug.org https://gtalug.org/mailman/listinfo/talk
-- Alvin Starr || voice: (905)513-7688 Netvel Inc. || Cell: (416)806-0133 alvin@netvel.net ||
Hello Alex, The other major problem with the Fibe Service is that they refuse to provide Static IP Addresses with their Residental Service Offerings. Cheers, Amos Sent from my android device. -----Original Message----- From: Alvin Starr via talk <talk@gtalug.org> To: Alex Beamish <talexb@gmail.com>, GTALUG Talk <talk@gtalug.org> Sent: Tue, 23 Aug 2016 22:50 Subject: Re: [GTALUG] Fwd: Bell Fibe -- thoughts? Fibe is just VDSL2 but slightly broken. Teksavvy can also provide Fibe like services depending on the area. The thing that I believe is still being held back from the DSL resellers is FibeTV. On 08/23/2016 09:14 PM, Alex Beamish via talk wrote:
Hi All,
I've had a persistent salesman at my door promoting Bell Fibe, so I thought I'd better canvass TLUG members to find out if anyone's using it, and what their feedback is.
I'm currently on ADSL through TekSavvy, and that's been working fine for the last year -- it's about half the cost of Sympatico, gives me lots more bandwidth, and has a 300G monthly cap compared to Bell's 60G. Bell Fibe is unlimited (sic).
Thanks for your feedback ..
-- Alex Beamish
VP Membership, Toronto Northern Lights, 2013 Champions / www.northernlightschorus.com <http://www.northernlightschorus.com> Certified Contest Administrator, Barbershop Harmony Society / www.barbershop.org <http://www.barbershop.org> Cast member, The Music Man! / Opens Nov 3 / www.facebook.com/scarboroughmusictheatre <http://www.facebook.com/scarboroughmusictheatre>
--- Talk Mailing List talk@gtalug.org https://gtalug.org/mailman/listinfo/talk
-- Alvin Starr || voice: (905)513-7688 Netvel Inc. || Cell: (416)806-0133 alvin@netvel.net ||
On 08/23/2016 11:46 PM, Amos H. Weatherill via talk wrote:
The other major problem with the Fibe Service is that they refuse to provide Static IP Addresses with their Residental Service Offerings.
IIRC, with Bell, your host name changes with the IP address, unlike Rogers, where your host name won't change, unless you change hardware. Also, with Rogers, the IP address changes so seldom, it's virtually static. Rogers also has IPv6 available now. Does Bell?
Another Bell support caveat involving Fibe that I never thought I'd have to deal with... My parents decided to come visit Toronto to help in the sale of a condo we own together. I didn't have Internet or cable at the location. So my mum calls up Bell in Nova Scotia and orders a 3-month trial special offer, and then gives the installation address to the condo in Toronto. It gets installed, dry loop, Internet box, PVR, no problem. Works pretty good all told. Then the first time I call for tech support, I'm told that Bell has no record of my dry loop number. Nada. Zip. I don't exist. After some investigation it comes out that actually we're not a Bell customer. We're a Bell *Aiant* customer. Apparently the east-coast merger a number of years back made for some interesting wrinkles in support structure. Another toll-free number. I finally got my default admin password. (It was "admin" by the way.) As if this wasn't bad enough (there are *two* Bells?!)... Then my mum decides to transfer the aforementioned Vibe connection to my new apartment in Toronto. Same rigmarole to start, plus several transfers to overseas call-centres before she *finally* got an order number and I could arrange a Bell tech visit to get the wires hooked up. This might be an edge case, but it's a good example of how internally fscked up Bell is as a corporation. Cheers, William On 24 August 2016 at 06:55, James Knott via talk <talk@gtalug.org> wrote:
On 08/23/2016 11:46 PM, Amos H. Weatherill via talk wrote:
The other major problem with the Fibe Service is that they refuse to provide Static IP Addresses with their Residental Service Offerings.
IIRC, with Bell, your host name changes with the IP address, unlike Rogers, where your host name won't change, unless you change hardware. Also, with Rogers, the IP address changes so seldom, it's virtually static. Rogers also has IPv6 available now. Does Bell? --- Talk Mailing List talk@gtalug.org https://gtalug.org/mailman/listinfo/talk
-- William Porquet, M.A. ⁂ mailto:william@2038.org ⁂ http://www.2038.org/ "I do not fear computers. I fear the lack of them." (Isaac Asimov)
On 08/24/2016 09:21 AM, William Porquet via talk wrote:
Another Bell support caveat involving Fibe that I never thought I'd have to deal with...
My parents decided to come visit Toronto to help in the sale of a condo we own together. I didn't have Internet or cable at the location. So my mum calls up Bell in Nova Scotia and orders a 3-month trial special offer, and then gives the installation address to the condo in Toronto. It gets installed, dry loop, Internet box, PVR, no problem. Works pretty good all told. Then the first time I call for tech support, I'm told that Bell has no record of my dry loop number. Nada. Zip. I don't exist.
After some investigation it comes out that actually we're not a Bell customer. We're a Bell *Aiant* customer. Apparently the east-coast merger a number of years back made for some interesting wrinkles in support structure. Another toll-free number. I finally got my default admin password. (It was "admin" by the way.)
As if this wasn't bad enough (there are *two* Bells?!)... Then my mum decides to transfer the aforementioned Vibe connection to my new apartment in Toronto. Same rigmarole to start, plus several transfers to overseas call-centres before she *finally* got an order number and I could arrange a Bell tech visit to get the wires hooked up.
This might be an edge case, but it's a good example of how internally fscked up Bell is as a corporation.
Cheers, William
Bell does have some issues with integration of other entities. But then Rogers is no better. My company had a PRI with Group Telecom which got broken up and sold to Rogers and Bell. We were moved to Rogers. Some time later the PRI broke and it took 3 days to work through the screwup that was rogers support. At one point we were directed to a number that was a straight redirect to bell support. Eventually it was the Bell guys who fixed the problem. About a year or so later we were told by Rogers that our service would be cancelled in a few months and no amount of calling could get a business services sales call back. So we were forced to move to Bell. Somewhat off topic but try getting a party-line in rural Ontario fixed. Then try to explain why you cannot give a cell phone as a call back number to someone in the third world call centre where the whole country has cheap cell phone access. -- Alvin Starr || voice: (905)513-7688 Netvel Inc. || Cell: (416)806-0133 alvin@netvel.net ||
On Tue, Aug 23, 2016 at 09:14:50PM -0400, Alex Beamish via talk wrote:
I've had a persistent salesman at my door promoting Bell Fibe, so I thought I'd better canvass TLUG members to find out if anyone's using it, and what their feedback is.
I'm currently on ADSL through TekSavvy, and that's been working fine for the last year -- it's about half the cost of Sympatico, gives me lots more bandwidth, and has a 300G monthly cap compared to Bell's 60G. Bell Fibe is unlimited (sic).
I use Teksavvy to get a 25Mbps VDSL2 link (which is what Bell Fibe uses in most areas that are not brand new, which would imply fiber to the home, where as I get fiber to the node down the street). The cap is 400GB on my plan which I think I have exceeded once or twice in 5 or so years. I have read enough horror stories about Sympatico to not want to have anything to do with their billing department or support. So unless you want Bell's TV service, I would stick with teksavvy even if you do want the higher VDSL2 speed Fibe provides. Teksavvy also has the option of static IPs and offer IPv6 as well, neither of which Bell offers. -- Len Sorensen
participants (6)
-
Alex Beamish -
Alvin Starr -
Amos H. Weatherill -
James Knott -
lsorense＠csclub.uwaterloo.ca -
William Porquet