That's horrible. I'd certainly exchange the laptop. Does USB-C charge as quickly as AC mains power? Is it a power supply or a laptop issue? Don On Sun, 20 Nov 2022 at 11:00, D. Hugh Redelmeier via talk <talk@gtalug.org> wrote:
| From: William Park via talk <talk@gtalug.org>
| At work, we recently got Lenovo P1 Gen3, and it's flaky. My laptop doesn't | recognize AC power plug, so I have to charge via USB-C. Everything is off USB, | even the docking station, and it disconnects often. You can hear Windows | notifications. So, network hangs, USB disk hangs, serial dongle hangs, etc. | Fans is blasting even in sleep mode.
P1 *should* be quite nice. Hope you got them on sale.
Modern power supplies are pretty tricky.
Lenovo support should be able to handle this. Of course there are a few problems if it involves returning the device:
- how can you eliminate confidential files from the system before returning it? Theoretically very difficult with an SSD (wear-levelling is magic).
- all your work configuring the system needs to be redone when you get it back.
- you are missing the machine for a few weeks.
I think Lenovo offers a service that allows you to retain the disk when you send the device in for repair. It may cost. --- Post to this mailing list talk@gtalug.org Unsubscribe from this mailing list https://gtalug.org/mailman/listinfo/talk