Karen, I use Bell Fibe service for which Bell provided a Sagemcom HomeHub 4000 modem, a large white plastic tower device. (I got the Bell technician wall mount my Home Hub 4000 modem). On thes back of the Home Hub 4000 are two (2) green-coloured jacks marked as TEL 1 and TEL 2 (with embossed legend not easy to read). I have an ancient Northern Telecom "Jazz" analog (land line compatible) phone plugged in to the TEL 1 jack on the Home Hub 4000 modem. This ancient analog phone works fine but sometimes it takes a few seconds for the dial tone audio hum to start, when I pick up the phone's handset. You mentioned that "Bell no longer offering analog, only fiberactic which seems to interact with the specialty phone I use due to disability." Two (2) questions occur to me: Q#1: Do you have your specialty phone plugged into the TEL1 jack on a Bell Fibe Home Hub 4000 modem ?? Q#2: Does Bell Canada tech support explain why your specialty phone is not working properly through your Bell Fibe service ?? Steve Petrie apetrie@aspetrie.net