Karen,

I use Bell Fibe service for which Bell provided a Sagemcom HomeHub 4000 modem, a large white plastic tower device. (I got the Bell technician wall mount my Home Hub 4000 modem).

On thes back of the Home Hub 4000 are two (2) green-coloured jacks marked as TEL 1 and TEL 2 (with embossed legend not easy to read).

I have an ancient Northern Telecom "Jazz" analog (land line compatible) phone plugged in to the TEL 1 jack on the Home Hub 4000 modem. This ancient analog phone works fine but sometimes it takes a few seconds for the dial tone audio hum to start, when I pick up the phone's handset.

You mentioned that "Bell no longer offering analog, only fiberactic which seems to interact with the specialty phone I use due to disability."

Two (2) questions occur to me:

Q#1: Do you have your specialty phone plugged into the TEL1 jack on a Bell Fibe Home Hub 4000 modem ??

Q#2: Does Bell Canada tech support explain why your specialty phone is not working properly through your Bell Fibe service ??

Steve Petrie

apetrie@aspetrie.net