access to iLO on HP ProLiant DL360p Gen8 Server
Greetings to all who may be remember me (it is already around 16 years as I left Canada). To others - too :) I have bought that machine for computer simulations in physics, not having before experience with similar ones. The first start and installing mint there went easy. My guess is that I shut it down improperly (I do not remember details). Now, it is my guess, the machine is in standby mode (when power is connected). The unfortunate thing is that I did not do any initial BIOS configuration and I did not care to write down iLO IP address. The lights on both power suppliers are off. The light on the front is amber. Two lights near iLO cable are green, one solid, the second is blinking, suggesting that iLO works properly. By reading the internet and documentation I found out that sometime people have similar problems. What is advised is resetting the beast to factory setting. That apparently can be done by 3 methods: 1) with some magic of removing/swapping power suppliers, 2) by changing S6 to ON on system maintenance switch and 3) by removing CMOS battery. I did try the methods 1) and 2). In case of method 3) - I do not know how to remove battery. It does not look the same as it is drawn in the original technical documentation. Now, I thought I will try to use iLO. First, I need its IP address. Yes, I know basics of using ping, nmap, etc. However, I have at home a simple Huawey router. It allows to have netmask of the type 255.255.255.0, only, hence scanning the entire possible IP range is in practice, impossible. It happened that that I discovered an option on my desktop computer to configure the network connection as "shared to other computers". Hence, connected to cable directly to iLO and found out that my IP is now 10.42.0.1. Does that mean that this is IP of iLO? That would be a something, however, the problem does not end there. How to connect to iLO anyway? My Huawey router does not allow me to change a configuraion in such a way that 10.42.0.1 could be an address of a connected device: it wants 10.42.0.1 to be the gateway address. Any advise would be greatly appreciated. -- Zbigniew Kozioł, PhD, National Center for Nuclear Research, Materials Research Laboratory, 05-400 Otwock-Świerk, Poland http://nanophysics.pl
On 27/08/2024 10:55, Zbigniew Koziol via talk wrote:
Greetings to all who may be remember me (it is already around 16 years as I left Canada). To others - too :)
I have bought that machine for computer simulations in physics, not having before experience with similar ones.
The first start and installing mint there went easy. My guess is that I shut it down improperly (I do not remember details).
Hi, This is more of a question for a full fledged admin but AFAIK: * I suspect this is an HP machine. Do search exactly for the manual of that machine. HP has a number of iterations (GenX e.g. Gen10) so you need the exact manual to find the battery location * I think there is no need to reset the BIOS if you did not change the iLO password * plug a monitor - there should be a video/VGA port on the back. When it boots, it will display the iLO IP * Press F11 (on my models) - you will get into a one-time boot menu and you could boot an USB stick * Power button: you may need to long-press it for a full shutdown
Now, it is my guess, the machine is in standby mode (when power is connected). The unfortunate thing is that I did not do any initial BIOS configuration and I did not care to write down iLO IP address.
The lights on both power suppliers are off. The light on the front is amber. Two lights near iLO cable are green, one solid, the second is blinking, suggesting that iLO works properly.
By reading the internet and documentation I found out that sometime people have similar problems. What is advised is resetting the beast to factory setting. That apparently can be done by 3 methods: 1) with some magic of removing/swapping power suppliers, 2) by changing S6 to ON on system maintenance switch and 3) by removing CMOS battery.
I did try the methods 1) and 2). In case of method 3) - I do not know how to remove battery. It does not look the same as it is drawn in the original technical documentation.
Now, I thought I will try to use iLO. First, I need its IP address. Yes, I know basics of using ping, nmap, etc. However, I have at home a simple Huawey router. It allows to have netmask of the type 255.255.255.0, only, hence scanning the entire possible IP range is in practice, impossible.
It happened that that I discovered an option on my desktop computer to configure the network connection as "shared to other computers". Hence, connected to cable directly to iLO and found out that my IP is now 10.42.0.1. Does that mean that this is IP of iLO? That would be a something, however, the problem does not end there.
How to connect to iLO anyway? My Huawey router does not allow me to change a configuraion in such a way that 10.42.0.1 could be an address of a connected device: it wants 10.42.0.1 to be the gateway address.
Any advise would be greatly appreciated.
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On 27.08.2024 21:51, Aurelian Melinte via talk wrote:
On 27/08/2024 10:55, Zbigniew Koziol via talk wrote:
Greetings to all who may be remember me (it is already around 16 years as I left Canada). To others - too :)
I have bought that machine for computer simulations in physics, not having before experience with similar ones.
The first start and installing mint there went easy. My guess is that I shut it down improperly (I do not remember details).
Hi,
This is more of a question for a full fledged admin but AFAIK:
* I suspect this is an HP machine. Do search exactly for the manual of that machine. HP has a number of iterations (GenX e.g. Gen10) so you need the exact manual to find the battery location
Did not I specify exact model? I think there is no need to reset the BIOS if you did not change the iLO password
* plug a monitor - there should be a video/VGA port on the back. When it boots, it will display the iLO IP * Press F11 (on my models) - you will get into a one-time boot menu and you could boot an USB stick * Power button: you may need to long-press it for a full shutdown
Boy, I can not restart the computer. Did you read with understanding what I wrote? Shut up. I need help. Not silly advises. zb.
Now, it is my guess, the machine is in standby mode (when power is connected). The unfortunate thing is that I did not do any initial BIOS configuration and I did not care to write down iLO IP address.
The lights on both power suppliers are off. The light on the front is amber. Two lights near iLO cable are green, one solid, the second is blinking, suggesting that iLO works properly.
By reading the internet and documentation I found out that sometime people have similar problems. What is advised is resetting the beast to factory setting. That apparently can be done by 3 methods: 1) with some magic of removing/swapping power suppliers, 2) by changing S6 to ON on system maintenance switch and 3) by removing CMOS battery.
I did try the methods 1) and 2). In case of method 3) - I do not know how to remove battery. It does not look the same as it is drawn in the original technical documentation.
Now, I thought I will try to use iLO. First, I need its IP address. Yes, I know basics of using ping, nmap, etc. However, I have at home a simple Huawey router. It allows to have netmask of the type 255.255.255.0, only, hence scanning the entire possible IP range is in practice, impossible.
It happened that that I discovered an option on my desktop computer to configure the network connection as "shared to other computers". Hence, connected to cable directly to iLO and found out that my IP is now 10.42.0.1. Does that mean that this is IP of iLO? That would be a something, however, the problem does not end there.
How to connect to iLO anyway? My Huawey router does not allow me to change a configuraion in such a way that 10.42.0.1 could be an address of a connected device: it wants 10.42.0.1 to be the gateway address.
Any advise would be greatly appreciated.
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-- Zbigniew Kozioł, PhD, National Center for Nuclear Research, Materials Research Laboratory, 05-400 Otwock-Świerk, Poland http://nanophysics.pl http://www.youtube.com/@AroundPhysics https://www.linkedin.com/in/zbigniew-koziol-58622aa/ mobile: +48 507 330 216
On 30.08.2024 17:41, D. Hugh Redelmeier wrote: I possibly remember you.
I'm a list moderator.
From: Zbigniew Koziol via talk <talk@gtalug.org> Hey, it's been a long time.
Thanks. How this life is strange. Anyway, still Canada remains in my soul. Ah, to some extend.
Boy, I can not restart the computer.
Did you read with understanding what I wrote? Shut up. I need help. Not silly advises. This tone is not appropriate. Please be more polite on this list.
You are right. I apologize sincerely to the list and the person I answered in that way. Still, I did not get any constructive answer. May be the problem has no solution... How it is possible: I have physically a healthy machine (probably) but can not do anything with it?
On Fri, Aug 30, 2024 at 08:25:59PM +0200, Zbigniew Koziol via talk wrote:
Still, I did not get any constructive answer. May be the problem has no solution... How it is possible: I have physically a healthy machine (probably) but can not do anything with it?
But why can't you? What does iLO have to do with using the machine? Every machine has a physical power button that works fine. iLO is only to allow remove network management of the system. Do you need to be able to do that? As far as I know, the iLO can be configured from the 'BIOS' menu, and also the current IP should be shown on the screen when the system boots if it is configured. -- Len Sorensen
Lennart, My first email on this subject has all details. Please have a look there. I can not start the machine. Pushing the power button does not change anything. I can not use keyboard and monitor. Kind regards, On 30.08.2024 23:50, Lennart Sorensen wrote:
On Fri, Aug 30, 2024 at 08:25:59PM +0200, Zbigniew Koziol via talk wrote:
Still, I did not get any constructive answer. May be the problem has no solution... How it is possible: I have physically a healthy machine (probably) but can not do anything with it? But why can't you? What does iLO have to do with using the machine? Every machine has a physical power button that works fine. iLO is only to allow remove network management of the system. Do you need to be able to do that?
As far as I know, the iLO can be configured from the 'BIOS' menu, and also the current IP should be shown on the screen when the system boots if it is configured.
On Sat, Aug 31, 2024 at 06:01:47AM +0200, Zbigniew Koziol wrote:
Lennart,
My first email on this subject has all details. Please have a look there.
I can not start the machine. Pushing the power button does not change anything. I can not use keyboard and monitor.
OK that does seem weird. Certainly if the board does have a CPU or ram or similar problem, that would likely prevent starting it, but the iLO is independent and hence can run fine. For the CMOS battary is it not just a normal coin cell like a CR2032? https://www.manualslib.com/manual/704069/Hp-Proliant-Dl360p-Gen8.html?page=8... certainly looks like one, but it doesn't seem to actually specify what kind of battery it is. They do make it sound as if that should only affect the clock, and not anything else in the system. It does seem that this model has had some tendancy towards motherboard failures unfortunately. It is a 2012 model, so not exactly new after all. Personally I have had machines totally fail to power on due to a bad ram module, so trying to remove most of the ram, any PCIe cards, etc to make it as minimal as possible is probably worth a try. Of course if the CPU is the problem, most people don't have spares of those sitting around to try. -- Len Sorensen
On 8/31/24 3:59 PM, Lennart Sorensen via talk wrote:
On Sat, Aug 31, 2024 at 06:01:47AM +0200, Zbigniew Koziol wrote:
Lennart,
My first email on this subject has all details. Please have a look there.
I can not start the machine. Pushing the power button does not change anything. I can not use keyboard and monitor. OK that does seem weird. Certainly if the board does have a CPU or ram or similar problem, that would likely prevent starting it, but the iLO is independent and hence can run fine. I would agree here. It should just power on when you press the power-button.
For the CMOS battary is it not just a normal coin cell like a CR2032? https://www.manualslib.com/manual/704069/Hp-Proliant-Dl360p-Gen8.html?page=8... certainly looks like one, but it doesn't seem to actually specify what kind of battery it is. They do make it sound as if that should only affect the clock, and not anything else in the system. even if the cmos battery is dead the system should boot but will have a clock date of 2012 or something way in the past.
It does seem that this model has had some tendancy towards motherboard failures unfortunately. It is a 2012 model, so not exactly new after all.
Personally I have had machines totally fail to power on due to a bad ram module, so trying to remove most of the ram, any PCIe cards, etc to make it as minimal as possible is probably worth a try. Of course if the CPU is the problem, most people don't have spares of those sitting around to try.
A dead CPU is a possibility. It would stop the system from doing much of anything. Even with bad or wrong ram the system would try to boot and then fail with lots of beeps. trying to get IPMI/iLO working without being able to boot at all will be a major task. I believe that you can only change the IP address of the IPMI device once the system is booted. There is a jumper that can disable the passwords but it can be a pain to find. -- Alvin Starr || land: (647)478-6285 Netvel Inc. || Cell: (416)806-0133 alvin@netvel.net ||
On Sun, Sep 01, 2024 at 06:24:47PM -0400, Alvin Starr via talk wrote:
A dead CPU is a possibility. It would stop the system from doing much of anything. Even with bad or wrong ram the system would try to boot and then fail with lots of beeps. trying to get IPMI/iLO working without being able to boot at all will be a major task. I believe that you can only change the IP address of the IPMI device once the system is booted. There is a jumper that can disable the passwords but it can be a pain to find.
I have had two systems refuse to even attempt to power on with bad ram. After removing the defective stick of ram the system powered on. Perhaps the ram had a short. But it is definitely possible for a system that is otherwise fine to not even try to start if it has a defective component. -- Len Sorensen
On 9/1/24 8:27 PM, Lennart Sorensen wrote:
A dead CPU is a possibility. It would stop the system from doing much of anything. Even with bad or wrong ram the system would try to boot and then fail with lots of beeps. trying to get IPMI/iLO working without being able to boot at all will be a major task. I believe that you can only change the IP address of the IPMI device once the system is booted. There is a jumper that can disable the passwords but it can be a pain to find. I have had two systems refuse to even attempt to power on with bad ram. After removing the defective stick of ram the system powered on. Perhaps the ram had a short. But it is definitely possible for a system
On Sun, Sep 01, 2024 at 06:24:47PM -0400, Alvin Starr via talk wrote: that is otherwise fine to not even try to start if it has a defective component.
Hmmm. While reworking a couple of systems I had ram issues but they partly booted. At least enough to complain.. So I guess the moral of the story is that your mileage may vary. Taking out all the ram and putting just a couple of sticks in may be a good place to start testing. Cycle through a few sets of ram to see if you get any joy. -- Alvin Starr || land: (647)478-6285 Netvel Inc. || Cell: (416)806-0133 alvin@netvel.net ||
Alvin Starr via talk said on Sun, 1 Sep 2024 22:36:17 -0400
Taking out all the ram and putting just a couple of sticks in may be a good place to start testing.
One stick. It's a diagnostic test, and if you see the machine start to count memory, you know there's been an improvement. By the way, the canonical way to diagnose a "does nothing" computer is to remove all connections from the mobo except the video card, the power supply, the CPU, and 1 stick of RAM. Be sure to remove all wiring from switches, LEDs, the case, and fans other than the CPU heatsink fan. You're doing a diagnostic test, not building a computer to run for minutes, hours or days. Start the computer by shorting the proper pins, the ones that were attached to the on/off switch. If it still does nothing including counting RAM, replace the video card with a known good one. If still nothing, swap in a known good power supply. If still nothing, swap the ram stick with a known good compatible ram stick. If still nothing, either the CPU or the mobo is defective, and they're pretty much a package deal, so I'd build myself a new computer at that point. At any point if it starts counting RAM, connect one thing at a time until the symptom recurs, at which time you have your root cause. SteveT Steve Litt http://444domains.com
On 2024-08-27 10:55, Zbigniew Koziol via talk wrote:
Greetings to all who may be remember me (it is already around 16 years as I left Canada). To others - too :)
I have bought that machine for computer simulations in physics, not having before experience with similar ones.
The first start and installing mint there went easy. My guess is that I shut it down improperly (I do not remember details).
Now, it is my guess, the machine is in standby mode (when power is connected). The unfortunate thing is that I did not do any initial BIOS configuration and I did not care to write down iLO IP address.
The lights on both power suppliers are off. The light on the front is amber. Two lights near iLO cable are green, one solid, the second is blinking, suggesting that iLO works properly.
You should be able to press the amber switch and it should just power up.
By reading the internet and documentation I found out that sometime people have similar problems. What is advised is resetting the beast to factory setting. That apparently can be done by 3 methods: 1) with some magic of removing/swapping power suppliers, 2) by changing S6 to ON on system maintenance switch and 3) by removing CMOS battery.
I did try the methods 1) and 2). In case of method 3) - I do not know how to remove battery. It does not look the same as it is drawn in the original technical documentation. Do not remove the battery. if you remove the cmos battery the system will lose things like its serial number. Its is not fatal but a pain in the ass.
Now, I thought I will try to use iLO. First, I need its IP address. Yes, I know basics of using ping, nmap, etc. However, I have at home a simple Huawey router. It allows to have netmask of the type 255.255.255.0, only, hence scanning the entire possible IP range is in practice, impossible.
It happened that that I discovered an option on my desktop computer to configure the network connection as "shared to other computers". Hence, connected to cable directly to iLO and found out that my IP is now 10.42.0.1. Does that mean that this is IP of iLO? That would be a something, however, the problem does not end there.
How to connect to iLO anyway? My Huawey router does not allow me to change a configuraion in such a way that 10.42.0.1 could be an address of a connected device: it wants 10.42.0.1 to be the gateway address.
Any advise would be greatly appreciated.
In general your life would be much easier if you first get the system booting in the normal way using a monitor and keyboard. Once you have your OS running then you can use ipmitool, hponcfg or hpilo_cli and at that point you can configure your iLO interface so that you can get at it later. If the system was sold used it is quite likely that it has had the iLO interface already configured. -- Alvin Starr || land: (647)478-6285 Netvel Inc. || home: (905)513-7688 alvin@netvel.net ||
participants (5)
-
Alvin Starr -
Aurelian Melinte -
Lennart Sorensen -
Steve Litt -
Zbigniew Koziol