Hi all, I am curious if anybody on the list has experience with TekSavvy's business DSL service. I am looking at their 25/10 business service with a dry loop. Any good/bad/ugly thoughts experiences? -- Sadiq Saif https://staticsafe.ca
I currently have residential service through TekSavvy, on the same dry loop copper that I had Sympatico's DSL for about ten years (OK -- since it was available in my area). I've been a customer about six months, and there have been no surprises on the service, or on the bill. 300G monthly cap instead of 60G, and bandwidth used after midnight (it might be between 0200 and 0800) doesn't count towards that limit. Customer service has been fine, and my connection just works. I would imagine business service would work as well. TekSavvy has been smart about providing good quality service at reasonable prices, but most importantly, decent customer service. Because people have long memories about good service, and even better memories about poor service. On Sun, Jan 4, 2015 at 5:52 PM, Sadiq Saif <lists@sadiqs.com> wrote:
Hi all,
I am curious if anybody on the list has experience with TekSavvy's business DSL service. I am looking at their 25/10 business service with a dry loop.
Any good/bad/ugly thoughts experiences?
-- Sadiq Saif https://staticsafe.ca
--- GTALUG Talk Mailing List - talk@gtalug.org http://gtalug.org/mailman/listinfo/talk
-- Alex Beamish Toronto, Ontario
On Mon, Jan 05, 2015 at 08:59:02AM -0500, Alex Beamish wrote:
I currently have residential service through TekSavvy, on the same dry loop copper that I had Sympatico's DSL for about ten years (OK -- since it was available in my area). I've been a customer about six months, and there have been no surprises on the service, or on the bill. 300G monthly cap instead of 60G, and bandwidth used after midnight (it might be between 0200 and 0800) doesn't count towards that limit. Customer service has been fine, and my connection just works.
Yes 2 and 8. And uploads don't count either as far as I recall.
I would imagine business service would work as well. TekSavvy has been smart about providing good quality service at reasonable prices, but most importantly, decent customer service. Because people have long memories about good service, and even better memories about poor service.
And being recommended by TLUG members all the time as a result can't hurt either. -- Len Sorensen
On 04/01/15 05:52 PM, Sadiq Saif wrote:
I am curious if anybody on the list has experience with TekSavvy's business DSL service. I am looking at their 25/10 business service with a dry loop.
Any good/bad/ugly thoughts experiences?
I've been using Teksavvy business DSL at work since 2010 or 2011. No problems. Just leave some time for the initial setup, as it can take a while to get the Bell tech scheduled to activate things (IIRC around a 7-10 business days? Maybe less...). My parents have been using residential Teksavvy DSL since 2009 as well. There was one issue with signal strength in around 2011, and it took a while to resolve, but eventually we got a Bell technician in who installed something that boosted the signal strength or something -- it was painful waiting to get that resolved (it was easiest to make progress via the Teksavvy forums at dslreports.com versus multiple phone calls, but hard to do that without an internet connection!), but that was the only time we've had a problem in 5.5 years. (We had more frequent problems with Rogers cable internet cutting out before that TBH...) At my apartment, I had a residential Teksavvy dry loop DSL connection from 2010-2012. When moving in 2012, since we had to pay setup costs for the new apartment anyways, we switched to Teksavvy cable for faster speeds. In addition to a working service, I sleep a bit better at night with less money going to Rogers/Bell and more going to Teksavvy.
On Mon, Jan 5, 2015 at 9:55 AM, Blaise Alleyne <email+libre@blaise.ca> wrote:
On 04/01/15 05:52 PM, Sadiq Saif wrote:
I am curious if anybody on the list has experience with TekSavvy's business DSL service. I am looking at their 25/10 business service with a dry loop.
Any good/bad/ugly thoughts experiences?
I've been using Teksavvy business DSL at work since 2010 or 2011. No problems. Just leave some time for the initial setup, as it can take a while to get the Bell tech scheduled to activate things (IIRC around a 7-10 business days? Maybe less...).
OMG don't remind me! What a horror show that was. Totally not Teksavvy's fault, obviously, but wow that was painful.
My parents have been using residential Teksavvy DSL since 2009 as well. There was one issue with signal strength in around 2011, and it took a while to resolve, but eventually we got a Bell technician in who installed something that boosted the signal strength or something -- it was painful waiting to get that resolved (it was easiest to make progress via the Teksavvy forums at dslreports.com versus multiple phone calls, but hard to do that without an internet connection!), but that was the only time we've had a problem in 5.5 years. (We had more frequent problems with Rogers cable internet cutting out before that TBH...)
At my apartment, I had a residential Teksavvy dry loop DSL connection from 2010-2012. When moving in 2012, since we had to pay setup costs for the new apartment anyways, we switched to Teksavvy cable for faster speeds.
In addition to a working service, I sleep a bit better at night with less money going to Rogers/Bell and more going to Teksavvy.
Ya, Teksavvy is awesome. I recommend it to everyone, with great confidence. -- Thomas Milne
participants (5)
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Alex Beamish -
Blaise Alleyne -
Lennart Sorensen -
Sadiq Saif -
Thomas Milne