OK, so I asked for the to resend the proper monitors and got a decidedly uncommitting response, surprise... They're going to get back in touch in "3 to 5 business days" with a "resolution". They wouldn't promise to call me, so I'll follow up on Friday if I haven't heard from them by then. If I don't get closure by next Wednesday, I'll do a charge-back, which would suck. digimer On 18/11/14 06:31 PM, Digimer wrote:
Mine just came. 2 were in a brown box and the 3rd was the normal box and was 24". So I rejected the order. Now I'll call them and see what they say...
digimer
On 18/11/14 06:20 PM, ted leslie wrote:
Just been instructed to wait for details, but they said i would likely get a label in email that is used to return via courier, and I assume pre-paid by WalMart. -tl
On Tue, Nov 18, 2014 at 6:17 PM, Digimer <lists@alteeve.ca <mailto:lists@alteeve.ca>> wrote:
Have you processed your return yet? Do you have to pay for return shipping and then ask for a refund, or do they send you a shipping label, or ... ?
digimer
On 18/11/14 06:10 PM, ted leslie wrote:
Don't see how you can refuse, the packing slip shows the 27", you only know what you got once open.
-tl
On Tue, Nov 18, 2014 at 5:46 PM, D. Hugh Redelmeier <hugh@mimosa.com <mailto:hugh@mimosa.com> <mailto:hugh@mimosa.com <mailto:hugh@mimosa.com>>> wrote:
| From: ted leslie <ted.leslie@gmail.com <mailto:ted.leslie@gmail.com> <mailto:ted.leslie@gmail.com <mailto:ted.leslie@gmail.com>>>
| On phone with Wally, they say its simply a issue of returning those and | they will ship me out the 27" ones, | but.... will see, they are looking into the mix up.
Hmmm. I'm sitting around waiting for my delivery.
Do you think that refusing to accept the delivery will improve or reduce my chances of getting a 27" one in the end?
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