I thought what is going on here is that she moved to a new location where the service is different for her needs compared to what it was at the previous location.

Also, as someone who has been following this topic for past 6 months, there is no clear definition as to what connection property it is that makes it not cause potentially life threatening issues for Karen. So clearly the medical professionals have not defined the problem.

Karen is also, understandably, not willing to test different connections being offered because of the risk of medical issues.

On Sep 7, 2023, at 13:31, Evan Leibovitch via talk <talk@gtalug.org> wrote:

On Thu, Sep 7, 2023 at 1:12 PM James Knott <james.knott@jknott.net> wrote:
 
And if Bell is no longer able to provide the service she wants.

Wants? WANTS?!?

We're not talking about call-display here. This is about connectivity for medically-necessary equipment.

Sigh.

Bell broke it. Bell needs to fix it. Full stop.

- Evan

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