The help-desk is tasked with making you happy with what you have. In many companies they are forbidden to take bug reports. You often have to ask for their "escalations manger", and sometimes explain to them what that is (;-)) --dave (who managed escalations all too often) c-b On 2019-03-11 11:23 a.m., o1bigtenor via talk wrote:
May I make a suggestion? If any of you are members of the Rogers community boards, or follow them on twitter, please educate them about Linux. bell has the same problem, or claims to have as much. With programs like the TPL training one introducing people to Linux vastness, Rogers must know that they must support the platform. Working around what they are doing without educating them will only keep them vested in Windows. Just a thought, Its not a bad idea but a number of years I was introduced to a concept
pt On Mon, Mar 11, 2019 at 10:02 AM Karen Lewellen via talk <talk@gtalug.org> wrote: that goes something like this. When you try to convince an idiot of something they most often just drag you into the mud an beat you with experience. That about sums up my experiences with outfits like Bell and Rogers and Telus (connected to Bell) and and and . The only way to 'help them learn something' is to first hit them HARD in the pocket book - - - funny how they're interested in listening at that point!
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-- David Collier-Brown, | Always do right. This will gratify System Programmer and Author | some people and astonish the rest davecb@spamcop.net | -- Mark Twain