On Tue, Dec 12, 2017 at 10:51 PM, o1bigtenor <o1bigtenor@gmail.com> wrote:

OK - - - you think 16 GB of ram is lots.

I didn't say it was "lots". I said that is what I have and the majority of people have that or less. My motherboard doesn't support any more RAM or I'd put more in.

Sorry - - - there's quite a bit more in this box.

"Quite a bit more" doesn't communicate anything useful.

I have the hardware to run any kind of serious software.

What is "serious software"? As opposed to what?

That's why I'm peeved at wimpy software.

"Wimpy software"... not helpful in diagnosing and flags you as a potential crank.

One thing I find fascinating is that the issues that I've tried to communicate to the dev team are usually ignored or pooh poohed, like here.

If you have been communicating with the dev team the way you've been communicating here, I'm not surprised.

Answering the following questions might help the dev team resolve the problem.

Which sites are you on? Exactly how many tabs did you have open? What did RAM, CPU, and disk utilization look like before the crash? Have you cleared your cache? Which extensions are you running? Have you run with extensions disabled? What were you doing when the crash happened? Are the crashes predictable or repeatable? Which version of the software, operating system, kernel are you running? Which desktop manager are you running? Are you running any widgets on said desktop manager? (I had Cinnamon freezing at random intervals due to a buggy widget.) Which video card and which driver? Then we have the motherboard, RAM, chipset, CPU. That would be just to start. You might have to instrument the software to see what the browser was doing when it crashed and provide logs. It will be time-consuming for you and for the developers and they still may not be able to replicate the problem or fix it if they identify the problem.

Here is what will not resolve the problem. You expressing your opinions on the quality of the software, complaining about how this browser should be some way other than the way it is, ranting about how the web should be this, not that, and communicating in a way that is guaranteed to have you ignored. I'm not say be "nice" in order to get something you want. That would be manipulative and people have a sixth sense about sniffing out that inauthenticity and act accordingly.

I'm saying consider that there is a human being on the other side of the conversation who has their own concerns, motivations, and challenges, just like you. A little kindness goes a long way. Most software developers take pride in their work and they love it when they can solve gnarly problems. They are not your adversaries and if they are treated as if they were, they will likely not make much effort in helping you. They have no obligation to help you specifically. You're not paying them or their employer and some of them might even be contributors who aren't being paid at all.

When you stress software the cracks start to show. What I would like to communicate, but am failing, is that what I'm trying to do should be possible - - - that it isn't indicates a need for changes in the software.

It could also indicate a need for changes in attitude of the person using the software. Not many people are inclined to help when you're essentially trashing their work and have a big chip on your shoulder. Your posts suggest that you seem to be more committed to doing the digital equivalent of shaking your fist at the kids while yelling, "Get off my lawn!" than actually finding a solution.