24 Oct
2025
24 Oct
'25
12:31 a.m.
On 2025-10-23 21:05, James Knott via Talk wrote:
On 10/23/25 19:12, Michael Galea via Talk wrote:
Have I got it wrong, is it the ATA that makes the connection in VoIP?
The ATA is what converts an analog phone to VoIP. As for those support techs, they might not know what subnet the servers are in. However, you can watch with something like Wireshark to see what's actually happening.
BTW, I have set up a lot of VoIP phones in my work and what I worried about was the server address, not the server's subnet.
From looking at your and Williams response it seems like the ATA makes the connection to the server. I assumed that TekSavvy would host redundant servers and make incoming connections to the ATA. -- Michael Galea