
Alvin, Revisiting this issue with questions / comments in context. I am assuming that your phone is powered and not an old style passive line powered phone. This assumption is incorrect, my land line phone does not require electricity to run. If you can try turning off the Bell WIFI and see if that affects your clicking. When the bell modem is turned off, as in the power chord is disconnected, all clicking stops. It is only when the modem is plugged in, and only this particular series of modem that causes the problem. Likely Speedstream. Bell provided Speedstream modems at one point but that was years ago and I have a hand full of them left from my ISP days. Alvin, would you be willing to provide the models of the speedstream units you have? It is possible that I can get bell's accessibility department to buy your unit from you to address this issue. My land line phone, now a brand new one since a prior bell technician insisted my land line phone was the problem, is an adaptive technology device I use for which there is almost no other alternative. Every bell tech who has visited points out that they are stumped as to why the new modems, there are only two prospects, a 1000 and 3000 from the same maker, creates noise on my line. they have done everything both outside and inside without success. bell has not kept modem technology up to date that is inclusive, even while having an accessibility department. At the moment, buying yours may be the only real prospect we have, since I cannot physically use another land line phone. There are a hand full of alternate modem suppliers you can use but most times it is just cheaper to take the ISP provided one. I respect that, We may need to seek an alternative provider modem. If that happens, bell will be covering the costs, since this is an accommodation. I think Bell may still force you to pay forĀ their modems as part of their install service but in the past I just put the equipment on a shelf for return when I terminated the service. Alvin, that at least gives me a bit of hope that those modems are still in good working order. While in theory I would have been charged for the modems, the cost was credited through bell accessibility. Providers like TekSavvy can provide landlines and internet usually at a price less than Bells. Techsavvy does not provide billing in alternative formats In fact when I left them, they were my ISP at some point, it was because I was over charged, but could not prove it since they refused to give me a bill in the alternative format I required. Most cannot provide satellite service but do offer TV over their internet service. I respect this may be an option for some, but speaking personally, it is out of the question for me based on how my experiences manifest. I lack the operating system, adaptive technology, equipment or platform for over the Internet television, that includes that provided by bell. Additionally, I lose access to the described video programming, audio description, which currently I get via bell's satellites service. bell makes this available and functional without the need for set top boxes themselves to be accessible. which is a terrific thing since no major service provider has fully accessible equipment for those experiencing a variety of disabilities. Prior to moving into my current apartment, I was a rogers cable customer. I spent almost my last year getting free service because of the several failures on their part, from lack of inclusive equipment to technicians who freaked at the sight of a person with a disability, to a few who took advantage by damaging my own home equipment, and other staff who could not correctly guide techs through the process of turning on audio description. Part of my professional life requires me to have access to a variety of news sources, some of which only exists over the air for me. I still smile when recalling the Rogers staffer who asked why I needed cable at all if I could not see the screen...not kidding. So, its bell satellites for me, and bell landline for me because as of yet, providing inclusive alternatives, and supporting those alternatives with accessible format billing is not a reality, CRTC standards making it a mandate since 2009 not withstanding. Therefore Alvin, if you still have any of that speedstream equipment, and are willing to sell it, I may be a buyer for you. Best, Karen