On 2023-09-07 12:13, Evan Leibovitch wrote:
The CRTC is a cruel joke for consumers. It's far too industry-friendly and has allowed Robellus to get away with awful shenanigans and anti-competitive behavior for decades. While it offers a path to complain, <https://crtc.gc.ca/eng/phone/plaint.htm> I would not expect such a complaint to be answered in a timely manner or to your satisfaction.
I fully agree with Don that this is a human rights issue, and following that path will likely achieve better results than fighting Bell on their turf.
Again, can the CRTC force Bell to provide obsolete service? What if Bell has abandoned or removed the copper cable to her neighborhood? What if they've removed the necessary equipment from their office? How are they supposed to provide the service? I am no fan of Bell however, expecting them to provide an analog phone line back to their office, when everything is moving to IP over fibre may amount to nothing more than wishful thinking. BTW, here's something I worked on around 15 years ago. There is a hydro control centre, located in Mississauga at the corner of Lakeshore Rd. and Winston Churchill Blvd. They had a need for multiple analog phone lines, to connect dial up modems to. Bell could not supply those lines, so the company I worked for provided the equipment to do it, connected to a T1 line and I was the one who installed the equipment to provide those analog lines. Even then, some special equipment was needed, as Bell's DMS 250 switch wasn't configured to provide the type of analog lines required.