Yes, after a fashion, There customer service team, in fact, were far from nice. A major reason why I want to keep the VIP 2502 box I have just now, or reasons though are these. 1, I do absolutely need real jacks on the back, all my stuff is traditional. second, the remote uses physical wonderful buttons..not something like Google assistant. those voices can trigger a seizure so, real buttons if you please. smiles, Karen On Mon, 2 Jun 2025, Lennart Sorensen wrote:
On Sun, Jun 01, 2025 at 06:45:41PM -0400, Vasilis Papadiamantopoulos via talk wrote:
I think they were purchased one or two years ago. So far I have seen no change in the customer service/support. Also you get to have access in streaming package deals and cellphone package deals.
We have a streaming package which is way more affordable than paying individual streaming packages.
Give them a call. Their representatives are very nice people, living in the London ON area.
A streaming package might not be very useful though. I believe Karen needs access to specific channels using a remote that is possible to navigate without vision. Changing to a new box would probably be very annoying. I seem to recall a need for the box to have analog outputs not just HDMI as well which rather limits the number of options these days.
-- Len Sorensen