Evan Leibovitch via talk wrote on 2018-07-25 12:30 AM:
Hi all.
This question is asked of anyone who administers a mailing list about policies. I'm setting up a campaign-based mailing system using phplist (as opposed to a forum-type MLM such as Mailman) and I'm interested to know what policies or best practices you might have in place to address this specific question:
When a list subscriber goes to a link to change their preferences or unsubscribe, from what email address does the confirmation (for changes) or "sorry to see you go" message (for unsubscriptions) originate.
Does such administrative email come from: a) an identifiable member or the organization's staff? b) a postmaster-type alias? c) a do-not-reply address?
​Any feedback is appreciated.​
I use the email that has been sending the campaign in the first place. Most email clients priorities the name over the subject so I might not recognize postmaster@company.com or do-no-reply@exmaple.com, but I would recognize John Smith because they are have been sending me email about a widget.